The camera is great, no doubt. But woe betide you if anything goes wrong! Canon does everything they can to avoid backing their products up with a meaningful warranty. I had my camera a few days when the focusing screen fell out during use. (My local professional photography shop said this was a problem they had seen before.) I had no idea what was wrong, but after puzzling over it, I took the lens off and there it was, a detached focusing screen, sitting where it did not belong. I could see where it had fallen out from, so I reinserted it, but when I checked it out, it had gotten scratched.
I called Canon support and Jim, a supervisor, told me this was "not a manufacturing defect." I was astounded . . . a focusing screen falling out is not a defect? Jim had apparently been trained to worm out of backing up Canon products. I spent over 6 grand on the camera, lenses, flash . . . and Canon gets sleazy over a $40 focusing screen. Incredible.
I wish now I had bought the Nikon.
Review by egen
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