In short, the lens became defective in the first week and I had to pay to ship it back. I love the camera so far and it takes amazing pictures and video, however I'm not happy about the lens becoming defective so quickly.The long.
This is my first digital SLR and I actually love the camera a lot, however I'm marking it down to 3 stars for a couple reasons. The main reason has more to do with the lens itself. It came with the 18-55 and 55-250 lenses. I have been using them for about a week now and the 18-55mm lens is broken already. I went to take a picture and it said the contacts needed to be cleaned and there was a communication error between the camera and the lens. It's brand new and the contacts are bright and clean. A quick Google search and apparently it's a known common issue. There were tutorials on how to fix it but it takes 45 minutes if you know what you're doing. Since it is brand new and under warranty I figured I'd just send it in for repair. This is where I got annoyed the second time. I haven't had to send too many things in for warranty repair in the past but I feel like they should have paid for the shipping. Instead the "shipping label" I was supposed to print wasn't a shipping label as much as an address that I printed on a piece of paper. The instructions said to mail it to that address with my choice of carrier. So it ended up costing me $8 to mail and insure it. $8 in the grand scheme of things is not a huge deal, however I seem to remember getting a shipping label for anything that was broken under warranty in the past, but it has been a while, maybe things are different these days.
Review by justinlitchfield
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